Privacy Policy

Last Updated: 1 January 2025

Nishad Community Trust ("we", "our", or "us") operates the website at nishadtrust.org (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Platform and services.

By registering on or using our Platform, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not use our Platform.

This policy applies to all users of the Platform including registered members, visitors, and administrators.

We collect the following types of information when you use our Platform:

2.1 Personal Information
• Full name, date of birth, gender
• Mobile number and email address
• Residential address and location details
• Profile photograph and identity documents
• Educational and occupational details
• Family background and matrimonial preferences

2.2 Technical Information
• IP address and device information
• Browser type and operating system
• Pages visited and time spent on the Platform
• Login timestamps and activity logs

2.3 Communication Data
• Messages sent through the contact form
• Inquiry submissions and support requests
• Feedback and survey responses

2.4 Documents
• Government-issued identity documents uploaded for profile verification
• These documents are stored securely and used only for verification purposes

We use the information we collect for the following purposes:

• To create and manage your account on the Platform.
• To verify your identity and approve your matrimonial profile.
• To facilitate matrimonial matchmaking and access request management.
• To build and maintain your family tree records.
• To send you important notifications via SMS, email, and WhatsApp.
• To respond to your inquiries and provide customer support.
• To improve our Platform, services, and user experience.
• To generate anonymized statistical reports about community demographics.
• To comply with legal obligations and prevent fraudulent activity.
• To send you newsletters and event notifications (you may opt out at any time).

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

We do not share your personal information with third parties except in the following circumstances:

4.1 With Other Members
Your basic profile information (name, age, location, education) is visible to all registered members. Full profile details including contact information are only shared with members who have an approved 15-day access request.

4.2 With Service Providers
We may share your information with trusted third-party service providers who assist us in operating the Platform (e.g., SMS gateway, email service, cloud storage). These providers are contractually bound to keep your information confidential.

4.3 Legal Requirements
We may disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of the trust, its members, or the public.

4.4 Business Transfers
In the event of a merger, acquisition, or transfer of trust assets, your information may be transferred as part of that transaction, subject to the same privacy protections.

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

• All data is transmitted over HTTPS with SSL/TLS encryption.
• Passwords are hashed using bcrypt and never stored in plain text.
• Identity documents are stored in a private, non-publicly accessible storage location.
• Access to personal data is restricted to authorized administrators only.
• All admin actions are logged in our activity log system.
• Login attempts are rate-limited to prevent brute-force attacks.
• Regular security audits are conducted to identify and address vulnerabilities.

Despite our best efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

As a registered member, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete personal data.
• Right to Deletion: Request deletion of your account and personal data, subject to legal retention requirements.
• Right to Portability: Request an export of your personal data in a machine-readable format.
• Right to Withdraw Consent: Withdraw consent for data processing at any time by contacting us.
• Right to Opt Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, contact us at privacy@nishadtrust.org. We will respond to your request within 30 days.

Our Platform uses cookies and similar tracking technologies to enhance your experience:

• Session Cookies: Used to maintain your login session while you are using the Platform.
• Preference Cookies: Used to remember your language and display preferences.
• Analytics Cookies: Used to understand how visitors use our Platform (via Google Analytics).

You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features on the Platform.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this policy.
• Notify registered members via email or SMS.
• Display a prominent notice on the Platform.

Your continued use of the Platform after changes are posted constitutes your acceptance of the updated policy.

For any questions or concerns about this Privacy Policy, contact us at:
Email: privacy@nishadtrust.org
Phone: +91 9999999999
Address: Nishad Community Trust Office, Civil Lines, Allahabad, UP — 211001